I<\/span>n DHL\u2019s 2017<\/strong> <\/span>Holiday Survey, 27 percent of the integrator\u2019s customers surveyed said that they would \u201crather get a root canal than having personal holiday shipments come late,\u201d which suggests that some 27 percent of customers haven\u2019t yet experienced the skull-splitting agony of the dentists\u2019 drill burrowing into their molars.<\/span><\/p>\n

Regardless, there\u2019s a lot of pressure on the express business to make deliveries on time this holiday season, and DHL has joined its competition in predicting yet another year of record-breaking e-commerce sales.<\/span><\/p>\n

DHL sent surveys to more than 100,000 U.S. customers and received about 1,400 responses. The replies reveal shippers\u2019 angst about meeting the expected surge in orders, with almost half (46.8 percent) of shippers saying that their \u201cbiggest business challenge during the holiday season\u201d was getting orders out on time. That\u2019s why it\u2019s also interesting that more than 84 percent of DHL customers surveyed also said that they didn\u2019t plan to hire temporary staff over the season. Presumably, it\u2019s easier to scale to meet e-commerce growth than conventional retail.<\/span><\/p>\n

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DHL\u2019s findings also corroborated\u00a0findings by the World Trade Organization (WTO)\u00a0which found that, despite the protectionist rhetoric, global trade and positive attitudes towards cross-border commerce were actually on the upswing. \u201cThe world is your oyster,\u201d DHL said, urging customers to, \u201cthink globally during the holidays,\u201d in response to the 58 percent of respondents who said that since the start of 2017, global trade had improved sales.<\/span><\/p>\n

Conversely, just over 12 percent of respondents said that global trade had a negative impact on their businesses, suggesting that, while global trade creates winners and losers, DHL\u2019s customers are overwhelmingly in the former camp.<\/span><\/p>\n

With report from Aircargo News<\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

In DHL\u2019s 2017 Holiday Survey, 27 percent of the integrator\u2019s customers surveyed said that they would \u201crather get a root canal than having personal holiday shipments come late,\u201d which suggests that some 27 percent of customers haven\u2019t yet experienced the skull-splitting agony of the dentists\u2019 drill burrowing into their molars. Regardless, there\u2019s a lot of…<\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[18,95,70,47],"tags":[],"_links":{"self":[{"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/posts\/6461"}],"collection":[{"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/comments?post=6461"}],"version-history":[{"count":1,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/posts\/6461\/revisions"}],"predecessor-version":[{"id":6466,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/posts\/6461\/revisions\/6466"}],"wp:attachment":[{"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/media?parent=6461"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/categories?post=6461"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/tags?post=6461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}