A taxi drives past the London Eye in central London, Britain September 22, 2017. REUTERS\/Toby Melville<\/p>\n<\/blockquote>\n
\n
SAN FRANCISCO\/LONDON (Reuters) – Half a million people have signed an online petition in under 24 hours backing Uber\u2019s bid to stay on the roads of London, showing the company is turning to its tried-and-tested tactic of asking customers for help when it locks horns with regulators.<\/p>\n
London\u2019s transport authorities stunned the powerful U.S. start-up on Friday when they deemed Uber unfit to run a taxi service for safety reasons and stripped it of its license from Sept. 30, although it can operate while it appeals.<\/p>\n
The regulator cited failures to report serious criminal offences, conduct sufficient background checks on drivers and other safety issues, threatening the U.S. firm\u2019s presence in one of the world\u2019s wealthiest cities.<\/p>\n
Uber immediately urged users in London to sign a petition that said the city authorities had \u201ccaved in to a small number of people who want to restrict consumer choice\u201d.<\/p>\n
By 1400 GMT on Saturday, nearly 540,000 people had signed although it was not clear how many of them were in London.<\/p>\n
Uber counted 3.5 million active users in London in the past three months. Even if many tourists are probably included in the total, the figure represents a potential political force of commuters who face long journeys between their home and offices and who use Uber as a cheaper alternative to other taxi firms.<\/p>\n
Turning to users for help is one of the first steps in Uber\u2019s playbook. In Jakarta, Budapest, Toronto and Portland it asked riders to sign petitions and built online tools to contact lawmakers to show their support.<\/p>\n
Regulators have at least partly relented in Portland, Toronto and Jakarta, but Budapest remains a work in progress.<\/p>\n
Uber now faces a showdown with London\u2019s Mayor Sadiq Khan, who this month said he wouldn\u2019t let his teenage daughters use cabs like Uber on their own over fears for their safety.<\/p>\n
Khan, a leading figure in Britain\u2019s opposition Labour Party, said on Saturday he had sympathy with Uber drivers and customers.<\/p>\n
\u201cBut their anger really should be directed at Uber,\u201d Khan said in a statement. \u201cThey have let down their drivers and customers by failing, in the view of TfL, to act as a fit and proper operator.\u201d<\/p>\n
But he also suggested that Uber might eventually be allowed to continue operating in London.<\/p>\n
![\"\"](\"http:\/\/moovafrica.com\/news\/wp-content\/uploads\/2017\/09\/Uber-in-central-London-London.jpg\")
<\/p>\n
\u201cI want to be absolutely clear that there is a place in London for all private hire companies that play by the rules,\u201d Khan said. \u201cI suspect it will take some time before this situation with Uber fully plays out.\u201d<\/p>\n
As mayor, Khan is chairman of Transport for London, the regulator which stripped Uber of its license.<\/p>\n
London\u2019s decision is the first major challenge for new Uber Chief Executive Dara Khosrowshahi, who took over from co-founder and ex-CEO Travis Kalanick. He was forced out after internal and external investigations into sexual harassment complaints, the thwarting of government inquiries and potential bribery.<\/p>\n
NEW REGIME?<\/h3>\n
So far, Khosrowshahi has adopted a softer tone to the crisis in London than his predecessor did in similar situations.<\/p>\n \u201cDear London: we (are) far from perfect\u201d Khosrowshahi tweeted on Friday. But he noted that 40,000 drivers and millions of riders were dependent on the service. \u201cPlease work with us to make things right.\u201d<\/p>\n Khosrowshahi appeared to be following earlier game plans, said Bradley Tusk, an Uber investor who advised on policy in New York City for the company.<\/p>\n \u201cA lot of people rely on it, so there\u2019s going to be a lot of fertile ground to mobilise,\u201d Tusk said. \u201cIf real people are angry, it\u2019s a lot harder for regulators.\u201d<\/p>\n But while Uber has been ready to make campaigns personal in the past, Khosrowshahi may take a more moderate tone.<\/p>\n In New York City, Austin, Texas and Washington, D.C., Uber hired political ad agencies and consultants and blasted political leaders for supporting measures that could eliminate jobs and worsen traffic.<\/p>\n During a stand-off in New York City in 2015, Uber named a mock feature on its app after the city\u2019s mayor, Bill de Blasio, and used it to warn that a regulatory proposal he backed could increase waits for rides.<\/p>\n Kalanick issued tweets criticizing opponents, including an all-capitalized message saying \u201cWATCH THIS!\u201d which linked to a video that suggested the mayor was obstructing social progress.<\/p>\n \u201cThey have a lot more scrutiny on them now,\u201d said Reed Galen, a political consultant who worked with Uber on a campaign in Austin. \u201cGoing with the old idea of punching the local leader in the nose, that strategy doesn\u2019t work when you\u2019ve had the issues Uber has had.\u201d<\/p>\n Khosrowshahi\u2019s statements on Friday were an \u201cabsolutely different take\u201d, Galen said.<\/p>\n In an internal email seen by Reuters, Khosrowshahi said there was a \u201chigh cost\u201d to having a bad reputation. He described it as \u201ccritical\u201d that employees \u201cact with integrity in everything we do, and learn how to be a better partner to every city we operate in\u201d.<\/p>\n For a company known for the speed of its growth, Uber has shown patience when needed. It has long treated tussles with government as inevitable challenges, but ones it sees as temporary setbacks.<\/p>\n Uber has suspended its services for months in some markets, including Alaska and Texas. But it\u2019s been able to return within a year or two in most cases by working out new rules or turning to higher authorities such as courts and state governments.<\/p>\n The efforts have a cost. Uber and rival Lyft Inc together spent more than $10 million on a failed ballot-box campaign in Austin and millions more on lobbying elsewhere in Texas.<\/p>\n Uber continues to engage in a cat-and-mouse game with city officials in many of the 600 plus cities in which it operates.<\/p>\n It suspended services in July in Finland but plans to re-enter Helsinki next year after a law was passed de-regulating taxi services.<\/p>\n Whether Uber continues such tactics is unclear. But Tusk said Uber was probably already in touch with members of Britain\u2019s parliament.<\/p>\n In a sign of early political opposition to London\u2019s move, Greg Hands, the minister for London in the Conservative government, hit out at what he called a \u201cblanket ban\u201d on Uber.<\/p>\n \u201cAt the flick of a pen Sadiq Khan is threatening to put 40,000 people out of work and leave 3.5 million users of Uber stranded,\u201d Hands tweeted late on Friday.<\/p>\n \u201cOnce again the actions of Labour leave ordinary working people (to) pay the price for it.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":" A taxi drives past the London Eye in central London, Britain September 22, 2017. REUTERS\/Toby Melville SAN FRANCISCO\/LONDON (Reuters) – Half a million people have signed an online petition in under 24 hours backing Uber\u2019s bid to stay on the roads of London, showing the company is turning to its tried-and-tested tactic of asking customers…<\/p>\n","protected":false},"author":6,"featured_media":3986,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2,1,47],"tags":[],"_links":{"self":[{"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/posts\/3985"}],"collection":[{"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/comments?post=3985"}],"version-history":[{"count":1,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/posts\/3985\/revisions"}],"predecessor-version":[{"id":3989,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/posts\/3985\/revisions\/3989"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/media\/3986"}],"wp:attachment":[{"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/media?parent=3985"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/categories?post=3985"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/moovafrica.com\/news\/wp-json\/wp\/v2\/tags?post=3985"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"http:\/\/moovafrica.com\/news\/wp-content\/uploads\/2017\/09\/Uber-in-London-1024x716.jpg\")
WAITING GAME<\/h3>\n