Muritala Mohammed Aiport
The worst five airports in the world comprised:
- Juba International Airport, South Sudan (JUB),
- Jeddah King Abdulaziz International Airport, Saudi Arabia (JED),
- Port Harcourt International Airport, Nigeria (PHC),
- Crete Heraklion International Airport, Greece (HER) and
- Lagos Murtala Muhammed International Airport, Nigeria (LOS)
A recent survey carried out by a website known as (Sleepingairports.net) ranked two Nigerian airports top on the list of worst world airports.
According to the website, the assessment was based on the following factors: Comfort (Gate seating & availability of rest zones), Services, facilities & things to do, Food options, Immigration/Security, Customer service, Cleanliness, Navigation and ease of transit, Sleepability.
The website explained that the airports that appeared on the list of worst airports in the world are those that have the capacity to truly offend travelers. “Within these terminals, there appears to be a general disinterest in a positive traveler experience. In some cases, passengers are made to stand or sit on the floor as they await their flights. In others, the bathrooms don’t have water, toilet paper, or any semblance of cleanliness
“In some cases, the physical structure of the airport is fine, but the personnel are the problem. Got a problem? Don’t expect much in terms of customer service at these airports.
“If you find yourself traveling through one of these 20 terminals, brace yourself. You’ll want to give yourself just enough time to get in and get out. A minute more and you’ll be unhappy and uncomfortable – a minute less, and you risk missing your flight,” sleepingairpport.net, which is recognized globally, said.
Follow us on TWITTER for more Logistics News Follow us on FACEBOOK for more Logistics News
According to the list, Both airports Lagos and Port Harcourt Aiport came 3th and 5th respectively. For Port Harcourt airport the survey respondents indicated that aggressive corruption is the biggest problem, with airport officials and staff allegedly demanding bribes for pretty much everything. Virtually every person there seeks to extort $ from you, You will hear the phrase “You have something for me?” over and over”
“It doesn’t matter what type of VISA you have, they will tell you it’s the wrong one and you must pay for the correct one. Inefficiency is rampant with people repeatedly going through your luggage and asking for $ or for you to do something for them. Other complaints included lack of bathroom facilities, lack of air conditioning, horrible baggage handling, and the tent that serves as the arrivals terminal. If you can overlook the bribery component, departures are said to be a bit more pleasant than arrivals, as the departures terminal is an actual building.”
The survey report for Lagos Airport was not any better. According to the survey respondent “This happens to be the number one traveler complaint about the Airport. From filthy bathroom, limited seating, archaic check-in procedures, sporadic air conditioning, and lousy customer service, and you’re not likely to enjoy your time here. Fortunately the airport does host a number of pay-to-use lounges that might make an extended stay a bit more bearable.
In order of ranking, the worst five airports in the world comprised Juba International Airport, South Sudan (JUB), Jeddah King Abdulaziz International Airport, Saudi Arabia (JED), Port Harcourt International Airport, Nigeria (PHC), Crete Heraklion International Airport, Greece (HER) and Lagos Murtala Muhammed International Airport, Nigeria (LOS).
In defense, the Federal Airport Authority Of Nigeria -FAAN has reacted to the latest ranking by the website with a promised to improve standards to meet the identified criteria specified by the site and air travelers.
Also Director of Consumer Protection of the Nigerian Civil Aviation Authority (NCAA), Adamu Abdullahi, also said the Port Harcourt airport had at least improved by two steps as it was rated the worst airport in the world last year.
See Full List of the World Worst Aiport, Ranks, and the reason why they are labeled as Worst Airport.
No 1- Juba International Airport, South Sudan (JUB)
Res Report: The travel situation in Juba has further deteriorated in the past year, earning this airport the title of Worst Airport in the World.
No 2-Jeddah King Abdulaziz International Airport, Saudi Arabia (JED)
Res Report: The immigration officers are the worst in world
No 3- Port Harcourt International Airport, Nigeria (PHC)
Res Report: Virtually every person there seeks to extort $ from you.
No 4- Crete Heraklion International Airport, Greece (HER)
Res Report: If ever you are going to miss your flight due to the poor organization it will be here!!!
No 5- Lagos Murtala Muhammed International Airport, Nigeria (LOS)
Res Report: Every official ask you for money. Don’t tell them you have cash, otherwise, the customs official will take you to the dark room
No6- Santorini Thira National Airport, Greece (JTR)
Res Resport: Awful in almost every way. The airport terminal should be erased and a new one erected.
No 7-Dar es Salaam Julius Nyerere International Airport, Tanzania (DAR)
Res Report: We had to wait here for 6 hours. Lack of places to go and eat or just sit. Toilets are awful and not enough to cope with numbers. –
No 8- Rhodes International Airport, Greece (RHO)
Res Report: First you need to stand in line to check in. The line is so long you started outside. Then you need to go back in the line again right next to it to check in your baggage.
No 9 -Paris Beauvais-Tille Airport, France (BVA)
Res Report: That damn airport closes it’s two terminals between 10:45 PM and 6 AM.
No 10- Tashkent International Airport, Uzbekistan (TAS)
Res Report: Arrivals are horrible. They deliberately slow the process. Because there are some “service personnel” who can help people to queue jump for a price of $10-$20.
