Arik Air has completed the migration of passenger service solution to Hitit’s crane solution suite becoming the airline eighth African airline to sign to the facility.
A statement by its spokesman, Mr. Adebanji Ola, said that Hitit CS actively supports airlines’ operations in Nigeria, Tanzania, Tunisia and Namibia, having prioritised Africa as an area of strategic focus. He hinted that in 2016, Hitit’s reservation system processed more than 55.5 million passenger bookings worldwide.
Sequel to the successful migration, Arik Air would enjoy access to the premium suite of Hitit crane solution of innovative products covering passenger reservation, departure control, website, operations planning, customer care and revenue accounting. He noted that the migration to crane solutions had been completed by June this year, while the airline had started to use the platform.
Hitit CS he emphasised had a clear strategic focus on Africa. Since 2015, the airline and travel IT solution provider from Turkey have convinced eight African airlines as new customers to benefit from its innovative IT solutions.
Commenting on the migration, Capt. Roy Ilegbodu, the Chief Executive Officer of Arik Air, said that the airline was keen in maintaining its market leadership and give the customers a pleasant flying experience]
Hitit CEO Gokman also said that “Hitit is a customer oriented company. Creating turn-key solutions and meeting all of our partner airlines requirements are in Hitit’s fundamental features. So, our customers do not simply acquire Crane solutions. We strongly believe working hand in hand with our partners is the key success and that we will continue to grow together.
“Arik Air is the new addition to our user community who decided to use Crane solutions for all of their operations.”